Principles and Practices

Quality Assurance and Quality Control

for Engineers, Industry Professionals, Business Executives, Consultants, Freelancers and Entrepreneurs working in IT, Manufacturing, Construction, Services
Online Self Learning Modular Courseware

@ ₹5,000 ₹500 only !

Understand the difference between Quality Assurance and Quality Control
Knowledge about various Regulatory compliance.
Ensuring document accuracy, availability and confidentiality.
Understanding CAPA
Customer Relationship Management (CRM)
Explore the Ethical considerations in QAQC
Emerging Trends in QAQC
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ENGGtalks® | Professionals

Quality Assurance & Control Unveiled - Your Path to Precision and Perfection.

Interactive Courseware

Videos & Text Content

Flexible Timing

Device Friendly

Certificate of Completion

Key Takeaways

Requirements and principles of a QMS
Total Quality Management (TQM)
International Quality Standards for various industries
Corrective And Preventive Actions (CAPA)
Quality Inspection
Customer Relationship Management (CRM)
Key Performance Indicators (KPIs)
Duration: 50 Hours

Topics Covered

  • Understanding the concepts of Quality, Quality Management, Quality Assurance and Quality Control.
  • Differentiating between Quality Assurance and Quality Control.
  • Historical perspective and evolution
  • Exploring the importance of quality in various industries.
  • Overview of different quality management systems, such as ISO 9001
  • Understanding the requirements and principles of a QMS
  • Deming's 14 Points
  • Total Quality Management (TQM)
  • Six Sigma
  • Lean principles
  • ISO 9000 series
  • Developing and implementing quality policies and objectives
  • Quality objectives and goals
  • Risk assessment and management
  • Quality policy and strategy development
  • Quality planning tools (e.g., Quality Function Deployment)
  • ISO 9001:2015 and other industry-specific standards
  • Regulatory compliance (e.g., FDA, EPA)
  • International standards for various industries (e.g., automotive, aerospace)
  • Quality manuals and procedures
  • Document control and versioning
  • Recordkeeping and traceability
  • Ensuring document accuracy, availability, and confidentiality
  • Understanding the Essence of Quality Audits
  • Internal and External Quality Audits
  • Audit Process and Techniques
  • Reporting and Following up on Audit Findings
  • Corrective And Preventive Actions (CAPA)


  • Introduction to various quality control tools
  • Checklists
  • Cause-and-Effect Diagrams (Fish-bone or Ishikawa Diagrams)
  • Pareto Charts
  • Histograms
  • Control Charts
  • Scatter Diagrams
  • Flowcharts
  • Statistical Process Control (SPC) Tools
  • Introduction
  • Calibration and Metrology
  • Types of Quality Inspection
  • Metrological Traceability
  • Introduction
  • Supplier Selection and Evaluation
  • Supplier Audits
  • Supplier Corrective Action Plans
  • Introduction
  • Employee Training Programs
  • Skill Development
  • Competency Assessments
  • Introduction
  • Customer Surveys
  • Complaint Handling and Resolution
  • Customer Relationship Management (CRM)
  • Introduction
  • Risk Assessment Methodologies
  • Risk Mitigation Strategies
  • Failure Analysis and Reporting
  • Introduction
  • Key Performance Indicators (KPIs)
  • Data Visualization
  • Trend Analysis
  • Introduction
  • Change Management Processes
  • Validation and Verification Processes
  • Impact Assessment
  • Introduction
  • Ethical considerations in QAQC
  • Whistleblower Policies
  • Legal and Ethical Standards
  • Introduction
  • Artificial Intelligence (AI) and Machine Learning
  • Big Data Analytics
  • Digital Twins
  • Blockchain for Supply Chain Traceability
  • Regulatory Technology (RegTech)
  • Quality 4.0
  • Sustainability and Eco-Friendly Practices
  • Remote Auditing and Inspection
  • Supplier Collaboration and Transparency
  • AI-Powered Chatbots for Customer Service
  • Augmented and Virtual Reality (AR/VR)
  • Real-world examples of successful QA/QC implementations
  • Lessons learned from failures and recalls
Quality Precision: Principles & Practices Redefined for Success

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Frequently Asked Questions

Learners will gain a deep understanding of essential quality management principles, including adherence to international standards, risk mitigation and continuous improvement methodologies. Practical application of quality control tools and techniques, along with insights into auditing and inspection procedures, equips participants to contribute effectively to organizational quality objectives. Ultimately, completing the course enhances professional proficiency, enabling individuals to implement robust quality management systems across various industries.

Industry Professionals, Entrepreneur, Consultants, Subject Matter Experts and Freelancer

This Program is a self-learning online Courseware which has been designed, developed by a team of consultants and veteran industry experts associated with ENGGtalks

Registered candidates can avail this course through their PC’s, Laptop, Tab & Samrtphones.

There is no fixed timeline for this course as it is an online self-learning course module.

No. There is no refund option available after enrollment except duplicate payment by the candidates.

Please check our Refund Policy

The payment mode is fully ONLINE. There is a link to the payment gateway in the online application form. The candidate can opt for any of the payment options listed over there. The additional charges (if any) such as service charges, processing fees or bank charges, have to be borne by the candidate.
All kind of online payment process is available. i.e. Debit card, Online banking, UPI, e-wallet etc.

Anyone can drop the course anytime but amount cannot be refundable.

Registered candidates may raise their quires/suggestions through mail which will be taken care by the experts at ENGGtalks platform to assist the candidate.

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